Quality management essentials
Hoyle, David2007
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Quality management and quality auditing is inevitable in most areas of industry and commerce. Written by a best-selling quality management author, this book provides an introduction to quality management and the ISO 9000 family of quality standards.
Main title:
Quality management essentials / David Hoyle.
Author:
Imprint:
Amsterdam ; London : Butterworth-Heinemann, 2007.
Collation:
ix, 212 p. : ill. ; 24 cm.
Notes:
Includes bibliographical references and index.
ISBN:
9780750667869 (pbk)
Dewey class:
658.4013
Language:
English
BRN:
358630
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